NMHS, Pafford Strike Agreement for Emergency Transport Services

Pafford Emergency Medical Services, a leader in pre- and post-hospital health care, has entered into an agreement with North Mississippi Health Services to acquire the health system’s ground ambulance and medical helicopter services.

NMHS, Pafford Strike Agreement for Emergency Transport Services

Pafford Emergency Medical Services, a leader in pre- and post-hospital health care, has entered into an agreement with North Mississippi Health Services to acquire the health system’s ground ambulance and medical helicopter services.
Jan 28 2025
TUPELO, Mississippi—Pafford Emergency Medical Services, a leader in pre- and post-hospital health care, has entered into an agreement with North Mississippi Health Services to acquire the health system’s ground ambulance and medical helicopter services.

 When the transaction closes, Pafford will assume ownership of CareFlight medical helicopter services as well as ground ambulance services throughout NMHS. This includes all emergency, critical care and neonatal intensive care transport services offered by NMHS hospitals in Tupelo, Eupora, Iuka, Pontotoc and West Point.

“This business decision is an opportunity for redesign that directly aligns with our mission,” said David Wilson, NMHS chief operating officer. “This transition ensures we can continue to provide high-quality, patient-centered care while adapting to changing demands and challenges in health care, ensuring we remain responsive and capable of meeting the needs of our patients and communities.”

Headquartered in Ridgeland, Pafford employs more than 900 full- and part-time employees who staff more than 120 ambulances, four helicopters, three fixed wing aircraft, three state-of-the-art communications centers and one billing center across four states.

Under the agreement, Pafford has committed to replace older, high mileage ambulances and add three additional ambulances to the fleet. New, strategically placed ambulance stations will be added to improve response times.

Pafford has also committed to acquire new equipment, such as laryngoscopy (to look into the throat and voicebox), CPR devices and ventilators, and new technology for tracking, charting and managing narcotics.

More than 200 emergency medical technicians and paramedics throughout NMHS will be transferred to Pafford’s crew. To optimize emergency response, Pafford has committed to fill current staffing vacancies.

“We believe that this agreement with Pafford will benefit not only our health care organization as a whole, but most importantly, our dedicated staff and the patients for whom they provide care,” Wilson said.